5 min read

Retail Media: Build vs Buy

Sarah Wheeler
Sarah Wheeler
Updated on
September 10, 2024
eCommerce

Retail media platforms are growing rapidly – the ANA predicts a 26% increase in ad spend on retail media networks this year – and will dominate future ad spend. Brands like Walmart, Amazon, and Instacart see billions from their custom, in-house retail media ad platforms. As other retailers look to do the same, they're asking themselves: “Should I own the platform or outsource it to a retail media ad network?”

Building from scratch is complex, and few companies have Amazon’s time, money, and resources to launch a flexible, full-featured ad platform.

The alternative isn’t ideal: while retail media ad networks provide instant access to tech and advertisers, they come with limited customization and ad tech middleman fees.

Or, unfortunately, retail brands often avoid ad monetization altogether, a boon to competitors who have their own.

In this article, we discuss the pros and cons of owning versus outsourcing your retail media platform, what other options are out there, and why owning your retail media platform is ultimately the best way to scale your business.

Build vs Buy

What is retail media?

Retail media means monetizing your digital space, whether online or in-store, by allowing your partners to promote their products throughout the user’s browsing experience. Ideally, your retail media platform has the flexibility to reach users in-app, online, and in-store, with personalization based on customer data.

Retail media is dominated by the eCommerce giants: Amazon takes 75.7% of current eCommerce ad spend, with Walmart second earning 4.9%. But other brands like MC Sonae and iFood have built profitable retail media platforms too. When it comes to launching a successful retail media platform, you must first recognize the value in investing in an additional revenue stream.

Why outsourcing to a retail media network is not a long-term solution

None of the aforementioned companies use retail media networks, but many retailers do, as these out-of-the-box solutions provide sponsored listings tech, turnkey access to advertiser demand, and a known self-serve platform.

This seems appealing, but is not a long-term solution for retailers who want to maximize their ad revenue, as:

  1. You forfeit direct relationships: Retail ad networks force you to use their demand, and you can’t sell directly to your current partners and manufacturers.
  2. One size does not fit all: Networks succeed thanks to streamlined ad units, targeting, and pricing. If you’re looking for something more — like auction pricing, complex targeting rules, more native advertising units, and so on — then you will likely get frustrated by the lack of customization.
  3. You can’t incorporate your customer data for ad premiums: Your user data is one of your biggest assets, so why not monetize it? Retail networks, unfortunately, do not provide the ability to target using this data at scale

Why retailers are choosing in-house retail media

In-house retail media is emerging as a powerful way to regain ad serving control, provide differentiated ad format and targeting offerings to advertisers, and prioritize your ad business. Top revenue-driving ad platforms like Amazon and Walmart all have in-house retail media networks, and they all see millions and even billions in year-over-year revenue. 

You own your in-store shopper marketing, so why not online too? 

Retailers practiced shopper marketing for years, maintaining total control of how product placements appeared in store. It’s important to bring this control to your digital ad platform too, which you can only accomplish through building the ad platform yourself on your terms. 

Benefits of an in-house solution 

  • Privacy and data ownership: You can monetize your valuable first-party data without sharing it with anyone else. Plus, as you aren’t using a third-party ad network, you don’t have to worry about data-leaking JavaScript tags or hidden cookies on your site.
  • Customization: Build what you want, by your rules. Designing the platform yourself means you get a custom-built solution. Expand to new ad units not offered by an ad network; price how you want; and offer your own self-serve ad portal. No out-of-box solution will match the flexibility of an in-house build.
  • Bring your own ML: You know your customers best. Unlike ad tech partners who force you to rely on their own AI/ML, in-house retail media allows you to bring your own AI/ML model to your ad platform, meaning you can monetize your first-party data and offer the best targeting to customers without giving up control. 
  • Real-time optimization: An in-house team can respond to market changes faster, fine-tuning and optimizing campaigns in real time. Unlike external vendors, who can introduce delays or limitations, an in-house retail media operation means you can make the most of your real-time data. 
  • More profit: Managing media spend directly has the potential for more precise and efficient budget allocation, which can ultimately lead to better ROI. Plus, networks charge hefty fees, taking a portion of your ad revenue. Why share revenue when you could keep 100% of the profits?
  • Maintain partner relationships: Without controlling which advertisers buy your inventory, you risk damage to your brand if the ad contradicts your company values. When you own advertiser relationships, you ensure ads are congruent with your brand.

As 40% of advertisers and agencies have secured new budget or non-media budgets for retail media, a 31% jump from 2023, it’s clear that advertisers are ready to invest in retail media. But they want to work with you directly. They want you to target their ads better with first-party data. They want their ads to be customized and user friendly with your site. They want direct relationships – and they’re willing to pay for it.

Building a retail media program

Top retail media platforms are effectively walled gardens: ad platforms in which publishers handle all the buying, serving, tracking, and reporting. They maintain total control over their eCommerce ad platform, enabling full customization and scalability.

Many large retailers opt to build their walled gardens completely from scratch, although this won’t work for everyone. Building from scratch is costly, and you could spend hundreds of thousands of dollars on server fees, engineering salaries, and maintenance costs.

Additionally, building a full-featured retail media platform takes years. Every day you don’t launch is a day of lost revenue.

build v. buy chart

How to get started 

Launching an in-house retail media strategy can yield substantial revenue growth and better customer engagement. Here are three technology options when deciding how to build your retail media platform:

 

Traditional retail media networks 

Traditional retail media solutions offer a convenient way to enter the retail media space, with turnkey solutions that make for quick integrations and ad placements. If you want to start generating revenue quickly, these solutions are the fastest. But bear in mind that black-box solutions mean going without extensive in-house capabilities and oftentimes lack customizable or engaging ad formats. Depending on the solution, black-box commerce media solutions could also become expensive or even hinder growth due to ongoing fees or revshare models. 

DIY

Building a commerce media solution in-house offers the greatest opportunity for customization and flexibility, as brands can tailor the platform to meet their specific business needs and ensure every aspect aligns with their branding and goals. However, building an in-house program from scratch also requires significant upfront costs in time and money -- this approach typically requires expertise in the form of a dedicated team and could still take years to launch. It’s important to note that following launch, an in-house build will still require ongoing maintenance in both time and money. 

In-housing with Kevel

Kevel offers a more balanced approach to retail media, providing both flexibility and customization without the extensive time and cost investments. The Kevel Retail Media CloudTM is the only solution that allows you to build an in-house ad platform without building from scratch at scale.

What is the Retail Media CloudTM?

Kevel’s Retail Media Cloud™ powers retail media networks through flexible API offerings that enhance the shopper experience. With Kevel, there is no need to forfeit any control over your first-party data, and Kevel’s ad tech infrastructure has empowered multi-brand retailers to build, manage, and launch differentiated retail media networks in as little as 14 days. 

Own your ad platform without building it entirely from scratch 

Retail media isn’t a build vs buy decision. There is, in fact, a third option: in-house your retail media faster with Kevel’s Retail Media Cloud™. Kevel gives you the tools you need to in-house, eliminating third-party fees, allowing you to maintain data ownership, and better positioning your brand to stand out. Build your own retail media platform in just weeks and save what could be millions in costs and years in build time.

With retail media expected to be a 50 billion dollar industry by 2026, the time to launch yours is now. Contact us today to get started.

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